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Crisis Management: Need Help Now?

If you are concerned about someone who needs immediate attention, please contact 911.

Emergency Family Consultation

Emergencies happen – we know that. If you’re faced with a family emergency and need to speak with someone right away, call us today. Without an appointment, we are often able to provide same-day emergency consultations to identify options and help families decide their next steps. ElderCare Solutions of Michigan is here to help when crises hit and your loved one needs help now. Click here to contact us.

24/7 Care

Accidents often happen outside of normal business hours. With our 24 hour a day, 7 day a week availability, our clients and their families never need to feel alone when crises occur. If you are a current ElderCare Solutions of Michigan client and need assistance outside of our normal business hours, please call our emergency telephone number referenced in the back of your Client Handbook in order to speak with a Geriatric Care Manager.

Assistance with Hospital and Rehabilitation Discharge Planning

Upon discharge from the hospital, decisions may need to be made regarding a senior’s return home or to a short-term stay at a rehabilitation center. Our Care Managers can ease the stress of this process, by discussing the pros and cons of several local facilities and identifying the differences among them. Since all facilities are certainly not the same, we help the family understand what questions to ask and what to look for to ensure the right fit and best services for our client.

If an older adult is able to return to their home, we ensure continuity of care by meeting with hospital personnel and arranging for necessary supportive services such as transportation, oxygen, a caregiver, and any other assistance that is needed.

Patient Advocacy

As an extension of your own family, our Care Managers continually look out for an older adult’s best interests, serving as an advocate and mediator. Our Care Managers can serve as a single source for clients’ legal documents, insurance information, and important medical documentation. When dealing with hospitals and doctors, we advocate for the patient, providing insight to doctors regarding changes with the patient’s physical or cognitive condition, listening to what medical advice is given and communicating any changes to family members and caregivers. ElderCare Solutions of Michigan serves as the line of continuity, ensuring that medical recommendations are carried out.

Call us at (248) 592-1944 or contact us and we’ll get back to you as quickly as possible. If you’re calling after hours, we will return your phone call on the next business day.

I wanted to tell you what a pleasure it has been working with you and the Care Managers from ElderCare Solutions of Michigan. In my many years of working with the aging population, I have seen many seniors that don’t have the support they need from family as they age and their needs change. As was the case with Mrs. F recently, who had family that very much wanted to help, they couldn’t because they lived out of state. ElderCare Solutions of Michigan was able to provide a professional Care Manager whose expertise, experience and compassion allowed the daughter to comfortably board the plane to head home, knowing her Mother was getting excellent care, direction and support… We can provide the physical care for this woman to return to her home safely, but there is a myriad of services that will need to be coordinated before she can do so. I look forward to working with ElderCare Solutions of Michigan in providing the all around best options, care and support of this client as well as many more in the future.

~Kathy Hannah, BSW, Assured Home Nursing Services, Inc.

ElderCare Solutions of Michigan can help in a variety of ways. Click on each of the links below for more information.

ElderCare Solutions of Michigan Geriatric Care Managers are available to help with any need older adults may have. Call us at (248) 592-1944 for more information. If you're calling after hours, we will return your phone call on the next business day.

If you prefer us to contact you, please fill out our contact form.

The Faces of ElderCare

It's always helpful to hear from people who have been in similar situations. Click on the photos below to hear from some of our clients and their family members.

Doris Holberg
Carole Shaw
Gary Weisserman
Dolly Weisserman
Gary Weisserman

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When to Call

  • Does an older adult's family live out of town?
  • Are local family members overwhelmed and need help?
  • Is an older adult about to be discharged from the hospital or rehabilitation center?
  • Do family members have differences of opinion regarding a senior's care?
  • Is a senior living in an environment that needs aging-in-place modifications?

If the answer to any of these is "yes," ElderCare Solutions of Michigan can help. Call us today.

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ElderCare Solutions of Michigan is a division of Jewish Family Service of Metropolitan Detroit, a non-sectarian not-for-profit organization that has served the metro Detroit area for more than 80 years.