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Have a question for us?  Chances are you’re not alone. Many family members have general questions that we’ve answered below.  For more specific information regarding an older adult’s individual situation, please contact us at (248) 592-1944.  In addition to the FAQs, you can also Ask a Question or Visit our Blog.

Check our Frequently Asked Questions

How much time do Geriatric Care Managers spend with clients?
This is determined case-by-case, specific to the client, the client’s family and the Care Manager. In the beginning of the process, more time would be spent on the assessment and coordination of services than would be necessary on an ongoing basis.

What screening process do you use for your caregivers and referral sources?
Over the years, ElderCare Solutions of Michigan has established relationships with attorneys, accountants, home care agencies, home organizers, movers, hospice agencies and more. These connections have been forged as the people and organizations have proven themselves to be honest, hard working and able to meet our clients’ needs. ElderCare Solutions of Michigan makes referrals solely based on what is best for the client and has no financial interest with any of the referral providers.

Is it possible for family members to pay for this service instead of the older adult?
Many of our client families do just that. Often older adults spend money on everyone but themselves, and would be hesitant to accept help if they knew it came with a price. When an initial assessment is set up, just let us know if you wish to provide our services for an older adult and we will send the bill to you.

I’m concerned about my father but he insists that he doesn’t need any help. Is that something you can help with?
Definitely. Our Care Managers are skilled at helping you know just what to say to make it easier for your parents to accept help. Often times the key is helping them see that this will be beneficial to you. For example "I worry so much about you when I’m not here…this will help me not to worry."

Do you help people find a caregiver?
Our Geriatric Care Managers understand the ins and outs of caregiving, are familiar with providers and can help find the right company and caregiver to provide the best care for an older adult. After we help you find and hire a caregiver, we can help monitor and adjust caregiver services as needed. We do not receive any compensation for referrals to any specific companies so we are able to be objective when finding you the best possible caregiver.

I don’t want round-the-clock care for my parent – just a few things to help them get through the day easier. Can you provide just those few services?
That is exactly what we do. We can help you tailor the right amount and type of assistance that best fits your parent’s needs, and then work with you over time to make adjustments as the situation changes.

What’s the best first step for us to take for our aging parents, if we think they need some assistance?
Whether it’s for a thorough assessment or simply a consultation, it’s always best to talk with someone who knows about all of the options, has proven experience, and the objectivity to guide you in the right direction. Talking to an ElderCare Solutions of Michigan Geriatric Care Manager is the best first step to find the information you’re looking for.

I’m worried about mom driving when it’s not safe for her or others, but I’m scared to take away her independence. Can you help?
ElderCare Solutions of Michigan helps clients with many sensitive issues, none more so than this. We are aware of all the issues involved in driving, mobility and independence, but, like you, want what’s best for older adults and their families. We have helped in this situation countless times, know what to say, have other resources if necessary, and, most importantly, can arrange for alternative transportation to keep an older adult as independent as before.

How do I know when it’s time for my parents to move – what should I look for that might help me decide?
The right time to move depends upon the individual and their circumstances. Our Geriatric Care Managers can help you assess the pros and cons of moving, the expenses involved and the options you have. It’s helpful to have a professional who understands not only the differences among the various options, but also an expert in the various levels of care, e.g., nursing home vs. assisted living. Here are some key indicators that may help you decide when it’s time for an older adult to move:

  • Is it getting more and more difficult to move around your home?
  • Is your home becoming unsafe and it would be difficult to install safety features?
  • Are you constantly worrying about your parent living alone without assistance?
  • Are stairs becoming a hazard?
  • Is getting around outside your home becoming more of an obstacle?
  • Is your parent or grandparent losing weight, and you’re concerned about them getting enough food?
  • Would you like more interaction with other older adults and more daily activities to do with others?

ElderCare Solutions of Michigan Geriatric Care Managers are available to help with any need older adults may have. Call us at (248) 592-1944 for more information. If you're calling after hours, we will return your phone call on the next business day.

If you prefer us to contact you, please fill out our contact form.

The Faces of ElderCare

It's always helpful to hear from people who have been in similar situations. Click on the photos below to hear from some of our clients and their family members.

Doris Holberg
Carole Shaw
Gary Weisserman
Dolly Weisserman
Gary Weisserman

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When to Call

  • Does an older adult's family live out of town?
  • Are local family members overwhelmed and need help?
  • Is an older adult about to be discharged from the hospital or rehabilitation center?
  • Do family members have differences of opinion regarding a senior's care?
  • Is a senior living in an environment that needs aging-in-place modifications?

If the answer to any of these is "yes," ElderCare Solutions of Michigan can help. Call us today.

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ElderCare Solutions of Michigan is a division of Jewish Family Service of Metropolitan Detroit, a non-sectarian not-for-profit organization that has served the metro Detroit area for more than 80 years.